CONTACT US

WE’D LOVE TO HEAR FROM YOU

Whether you have a question about your order, need help with sizing, or want to know more about our products, House Of Clogs Australia customer support team is here to help.

GET IN TOUCH

Email:
support@houseofclogsaustralia.store

Phone:
+61 2 9047 3816

Website:
houseofclogsaustralia.store

CUSTOMER SERVICE HOURS

Monday to Friday:
9:00am – 5:00pm (AEST)

We aim to respond to all enquiries within 1–2 business days.

RETURNS

If you wish to return an item, please contact our customer support team before sending your product.

Our team will provide the appropriate return instructions and return destination based on your order and circumstances.

Please do not send products directly to any of our fulfilment locations unless our customer support team specifically instructs you to do so.

Email:
support@houseofclogsaustralia.store

Phone:
+61 2 9047 3816

BEFORE YOU WRITE

You may find an immediate answer in one of our policy pages:

📦 Shipping Policy — delivery timeframes, international fulfilment, tracking and express options

🔄 Refund & Return Policy — how to return an item or request a refund

🔒 Privacy Policy — how we collect, use and protect your personal information

📋 Terms of Service — terms governing purchases and use of our website

STORE INFORMATION

House Of Clogs Australia

Email:
support@houseofclogsaustralia.store

Phone:
+61 2 9047 3816

Website:
houseofclogsaustralia.store