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Contact information

CONTACT INFORMATION

Effective date: 3 October 2026

GET IN TOUCH

We’re here to help. Whether you have a question about your order, need assistance with a return, or simply want to know more about our products, House Of Clogs Australia customer support team is ready to assist.

CUSTOMER SUPPORT

Email:
support@houseofclogsaustralia.store

Phone:
+61 2 9047 3816

Website:
houseofclogsaustralia.store

CUSTOMER SERVICE HOURS

Monday to Friday:
9:00am – 5:00pm (AEST)

We aim to respond to enquiries within 1–2 business days.

RETURNS

If you wish to return an item, please contact our customer support team before sending your product.

Our team will provide the appropriate return instructions and return destination based on your order and circumstances.

Do not send a return directly to any of our fulfilment locations unless our customer support team specifically instructs you to do so.

Email:
support@houseofclogsaustralia.store

Phone:
+61 2 9047 3816

BEFORE YOU CONTACT US

You may find an immediate answer in our policy pages:

• Shipping Policy — delivery timeframes, fulfilment and tracking
• Refund & Return Policy — returns, refunds and consumer guarantees
• Privacy Policy — how we collect, use and protect your information
• Terms of Service — terms governing purchases and use of our website

STORE INFORMATION

House Of Clogs Australia

Email:
support@houseofclogsaustralia.store

Phone:
+61 2 9047 3816

Website:
houseofclogsaustralia.store