Contact information
CONTACT INFORMATION
Effective date: 3 October 2026
GET IN TOUCH
We’re here to help. Whether you have a question about your order, need assistance with a return, or simply want to know more about our products, House Of Clogs Australia customer support team is ready to assist.
CUSTOMER SUPPORT
Email:
support@houseofclogsaustralia.store
Phone:
+61 2 9047 3816
Website:
houseofclogsaustralia.store
CUSTOMER SERVICE HOURS
Monday to Friday:
9:00am – 5:00pm (AEST)
We aim to respond to enquiries within 1–2 business days.
RETURNS
If you wish to return an item, please contact our customer support team before sending your product.
Our team will provide the appropriate return instructions and return destination based on your order and circumstances.
Do not send a return directly to any of our fulfilment locations unless our customer support team specifically instructs you to do so.
Email:
support@houseofclogsaustralia.store
Phone:
+61 2 9047 3816
BEFORE YOU CONTACT US
You may find an immediate answer in our policy pages:
• Shipping Policy — delivery timeframes, fulfilment and tracking
• Refund & Return Policy — returns, refunds and consumer guarantees
• Privacy Policy — how we collect, use and protect your information
• Terms of Service — terms governing purchases and use of our website
STORE INFORMATION
House Of Clogs Australia
Email:
support@houseofclogsaustralia.store
Phone:
+61 2 9047 3816
Website:
houseofclogsaustralia.store